Check value addition customer demand

When to use it

Use this guide when you need to check value addition customer demand.

Open Customer Orders from the module menu. Your account must have access to this screen and permission for the action you want to complete.

Viewing or downloading this information does not itself change the source records.

You can review customer demand for products requiring preparation or processing.

Saving a processing run consumes raw stock and records processed output and waste. It can also create supporting stock movement and waste records.

Open Value Addition → Customer Orders.
Filter by search, order status, and dates.
Review product, customer, order number, delivery date, slot, delivery type, required quantity, and available quantity.
Use Export CSV for the chosen scope.

Screenshot to add: Customer Orders: check value addition customer demand. Capture filename: images/check-value-addition-customer-demand.png.

This list reviews demand. Use Sales to create or edit the customer order and the processing workflow to record production.

What you see	What to do
An expected order or quantity is missing	Check search, order status and dates, then reload. Compare the customer/order reference, delivery date and required grade/unit with the saved customer order.
Required or available quantities appear wrong	Have Sales and Production compare saved order demand with current processed stock for the same grade/unit. Correct the originating order or production record through its own guide, then refresh; this list is not a stock correction.
An old demand CSV was shared	Check the current filters, order references and quantities before Export CSV. Replace the earlier copy and tell Production which version to plan from.