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Review and share a missing items report
When to use it
Use this guide when you need to review and share a missing items report.
Before you start
- Open Missing Items Report from the module menu. Your account must have access to this screen and permission for the action you want to complete.
What this changes
A report of selected missing items can be downloaded or shared.
Lists show packing or shortage information. Printing/exporting does not approve dispatch; sending a notification contacts recipients without correcting stock.
Steps
- Open Dispatch → Missing Items Report and set the search and dates.
- Select the relevant rows and review their orders, items, and missing quantities.
- Use Print Selected, Download PDF, or Export Selected CSV for the selected report.
- Use Send Slack Notification only after checking the selected scope.
Screenshot to add: Missing Items Report: review and share a missing items report. Capture filename: images/review-and-share-a-missing-items-report.png.
Restrictions
Selection-based exports and notifications use the selected records. Check the selection after changing filters; a notification is not a stock correction.
If something went wrong
Before Send Slack Notification, check the selected rows on Missing Items Report. Correct an unintended selection or date range before sending or exporting.
If the wrong report was shared, give the packing/dispatch team a corrected copy and identify the earlier one. After an unclear notification result, check the message outcome with the team before sending it again. Regenerating a report does not recall a notification or correct saved order quantities.
If the underlying packed quantity is wrong, follow Packed-quantity recovery, then refresh the report.
Check the correction
Check the corrected selected rows, order references and missing quantities. Confirm staff are using the current copy and review any packing decisions made from the earlier report.