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Check proof of delivery ​

When to use it ​

Use this guide when you need to check proof of delivery.

Before you start ​

  • Open PODs from the module menu. Your account must have access to this screen and permission for the action you want to complete.

What this changes ​

Viewing or downloading this information does not itself change the source records.

You can inspect the proof of delivery and its available signature or photos.

These views show attached proof and feedback. Opening or downloading evidence does not change the delivery or the order.

Steps ​

  1. Open Logistics → PODs and find the order or customer.
  2. Open its actions and use Download POD for the delivery document.
  3. Use View signature or View delivery photos to review supporting evidence.
  4. Check the order reference, delivery status, and evidence together.

Screenshot placeholder: PODs: check proof of delivery.

Screenshot to add: PODs: check proof of delivery. Capture filename: images/check-proof-of-delivery.png.

Restrictions ​

POD (proof of delivery) means proof of delivery. The matching action is unavailable when no document, signature, or photos were supplied. A missing attachment is not proof that delivery failed.