Find and export staff users

When to use it

Use this guide when you need to find and export staff users.

Open User Management from the module menu. Your account must have access to this screen and permission for the action you want to complete.

You can find staff records and download the listed user information.

Viewing, filtering or exporting information does not correct the underlying records. A downloaded file is a copy of the result at that time.

Use the search and available status, gender, employee, or nationality filters to find users.
Review the names and roles in the results. Use Clear to remove filters.
Select Export CSV and check the rows in the downloaded file.

You need access to User Management. Verify the exported rows before assuming the file includes all pages.

What you see	What to do
The staff member is missing	Check search and status, gender, employee or nationality filters. Use Clear and reload; include inactive users when looking for an archived account.
The displayed role or status appears wrong	Compare the intended person by name/email and ask an authorised administrator to follow Update a staff user or Change active status. Refresh after the saved correction.
An incomplete or old CSV was shared	Check the scope before Export CSV and verify included users/roles; do not assume all pages are exported. Replace earlier copies after the source/filter correction and identify the new version.