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Cancel a scheduled supplier payment ​

When to use it ​

Stop an eligible unpaid payment schedule. This does not cancel the purchase or remove received stock.

Before you start ​

  • You need supplier-payment cancellation permission. The list offers this action for Scheduled or Failed payments. Confirm the reason with Finance.

What this changes ​

The eligible payments are marked Cancelled and their schedule dates are cleared.

Bill validation can schedule a supplier payment or settle a zero-payable bill using credits. Scheduling a payment is not proof that money was transferred.

Steps ​

  1. Open Sourcing → Supplier Bills and check the bill reference, amount, payment status, and date.
  2. Choose Cancel payment for one bill, or select eligible bills and choose Bulk Cancel.
  3. Enter the cancellation reason. Check the affected bills before confirming cancellation.
  4. Read the result, then refresh and check the payment status and cleared schedule date for each bill.

Screenshot placeholder: Cancel a scheduled supplier payment. Show Supplier Bills → Cancel payment or Bulk Cancel, with the controls described above visible.

Screenshot to add: Cancel a scheduled supplier payment. Show Supplier Bills → Cancel payment or Bulk Cancel, with the controls described above visible. Capture filename: images/cancel-supplier-payments.png.

Restrictions and help ​

  • Paid and partly paid bills cannot be cancelled through this action. It does not refund a transfer.
  • Cancelling a payment does not decline its bill or reverse stock. Use the relevant separate guide for those tasks.
  • Bulk cancellation can partly succeed. Recheck failed records before retrying.
  • Cancel inside a bill review drawer only closes that drawer; it does not perform this task.

If something went wrong ​

After an uncertain or partly successful cancellation, check each bill's payment status and schedule before retrying failed rows.

If you cancelled the wrong eligible payment, agree the date with Finance and follow Change a supplier payment date to schedule it again. If payment was already sent or its result is unclear, ask Finance to check the transfer before any further payment attempt.

Check the correction ​

Check the payment status and scheduled date on every affected bill. Cancellation clears the schedule; it does not decline the bill, reverse receipt stock or refund money.